The confidence of stakeholders in the capabilities and competences of an organization is a pre-requisite for the establishment of a successful cooperative business relationship and an effective partnership between the stakeholders and the organization.

Depending on the type of organization, stakeholders, clients, clients worldwide, entities and others have different expectations of it. Many of these expectations are defined in well codified and internationally and nationally acknowledged standards.

These standards cover a wide spectrum of demands on products, services, management systems, and qualifications of single persons and their sustained continuity.

Nowadays, an ISO certification is considered internationally as an integral part of any type of business.